Chrysler Collision Repair & Auto Body Care
A complete repair experience for the vehicle your everyday life depends on.
Get the Damage Assessed. Understand the Next Step.
An accident can interrupt school runs, commuting and family plans. Our team helps you move forward with a written estimate, a clear explanation of the damage and coordinated repair support.
From a Chrysler 300 sedan to a Pacifica minivan, the assessment considers exterior panels, related mechanical damage and the equipment affected by the impact. We work with every insurance company.
Use this guide to understand bodywork, paint, electronics, parts choices, transportation and what to expect before your vehicle is returned.
Repair Savings & Transportation Options
10% Off Qualifying Repairs
Mention this coupon when requesting your estimate. Ask which repairs qualify and how the discount applies.
Some restrictions apply. Confirm exclusions and whether promotions can be combined before authorizing work.
Deductible Assistance & Free Car Loaner
Qualifying customers may receive up to $1,000 toward their deductible. A free loaner may also be available during qualifying repairs.
Some restrictions apply. Assistance depends on eligibility. Loaners are subject to availability and applicable requirements. Confirm complete terms with our team.
There May Be More Behind a Damaged Bumper
Exterior marks do not always reveal the full impact. Broken brackets, reinforcement damage, wiring and cooling components can remain hidden until damaged areas are opened.
We review repairability, mounting points and panel alignment before recommending body repair or replacement. Structural work follows a vehicle-specific plan rather than a general approach based on the size of the dent.
- Bumpers, fenders, hoods and quarter panels
- Doors, rocker panels, trunk lids and liftgates
- Body measurement and structural repair planning
- Hinges, latches, weather seals and panel gaps
- Corrosion protection and seam sealing
- Grilles, lamps, mirrors and exterior trim
The Small Details That Matter in a Family Vehicle
Sliding Doors
Side impacts can affect tracks, rollers, latches, wiring and surrounding panels. Powered door operation and applicable setup requirements should be considered alongside the outer skin.
Liftgates & Rear Access
Rear damage can involve hinges, seals, powered mechanisms and cameras. Fit and function deserve attention before the vehicle returns to everyday use.
Seats & Interior Concerns
Report seat movement, damaged trim or concerns near seat and restraint mounting areas. Folding-seat equipment varies by model and powertrain and is reviewed accordingly.
AWD & Suspension
Wheel and underbody impacts may affect steering, suspension or driveline components. New vibration, pulling or noises help direct the inspection.
Accessibility Conversions
Tell us about mobility ramps, lowered floors and modified controls before scheduling. Conversion equipment can require separate specialist involvement and scope confirmation.
Child Seats
Mention any child seat present during the accident. Follow its manufacturer’s replacement guidance and discuss replacement documentation with your insurer. Vehicle restraint and anchor concerns are reviewed separately.
Color, Gloss & Surface Quality Working Together
Paint matching involves more than choosing a color code. Metallic orientation, pearl effects and the surrounding finish influence how the repair appears in different lighting.
Computerized matching supports color selection, followed by visual evaluation and test applications where needed. Proper preparation and blending help create a consistent transition across repaired areas.
After curing, the finish is inspected and the vehicle receives complimentary detailing. Qualifying paint and workmanship are backed by our lifetime limited warranty; request the written terms for coverage and exclusions.
Have a wrap, protective film or coating? Let us know before estimating. Removal, replacement and reapplication need to be planned around the body and paint work.
Electronics, Mechanical Damage & Glass
Diagnostic Scans
Pre-repair and post-repair diagnostic checks help document faults and guide inspection. A scan complements physical checks; it does not prove every system is functioning correctly.
Driver Assistance Calibration
Camera, radar and sensor procedures depend on equipment and the repair performed. Windshield, bumper and suspension work may trigger calibration requirements, which are completed or coordinated as applicable.
Programming & Initialization
Replacement modules or powered components may need coding, programming or learn procedures. Requirements are identified for the specific model and part.
Steering & Alignment
Tires, wheels, hubs and suspension parts are assessed after relevant impacts. Alignment follows inspection and correction of identified damage.
Cooling & Air Conditioning
Front-end damage may affect radiators, condensers, fans and fluid lines. Leaks and broken mounts are addressed within the approved repair scope.
Windshields & Lighting
Glass options, camera mounts and sensor equipment inform replacement choices. Headlamp aim and related setup are considered when required.
Pacifica Plug-In Hybrid: battery enclosures, charging equipment and high-voltage systems require dedicated assessment when affected by damage. Confirm the available service scope before intake. Battery repairs and specialty procedures are reviewed separately.
Understand the Estimate Before Work Begins
Insurance Coordination
Bring your claim number, adjuster contact and any existing estimate. We organize damage documentation and communicate additional findings. Your insurer determines coverage.
Hidden Damage Supplements
Disassembly may reveal work absent from the initial estimate. We document it for review, explain the effect on scheduling and obtain approval before added work proceeds.
Parts Selection
Our usual preference is original equipment parts. Manufacturer requirements, application and availability inform the plan. Proposed alternatives are identified and discussed before installation.
What the Parts Descriptions Mean
- OE: original equipment replacement components.
- Aftermarket: replacement parts from another manufacturer.
- Recycled: components removed from another vehicle.
- Remanufactured: components restored through a rebuilding process.
These categories are not interchangeable. Suitability and warranty vary by application; some repairs require specific parts.
Out-of-Pocket Repair Options
You can request an estimate without filing a claim. We explain the proposed work so you can compare options with your deductible and personal priorities.
Repair cost and time depend on parts, damage complexity, approvals and required procedures. A personalized estimate is more useful than a fixed price based on appearance.
Cosmetic Repairs With a Practical Plan
Dings & Hail
Paintless dent repair may suit accessible dents with intact paint. Depth, shape and metal stretching determine whether repainting can be avoided.
Scratches & Bumper Scuffs
Superficial marks may respond to controlled polishing. Deeper scratches, cracks and damaged mounting tabs require further assessment before selecting a repair method.
Lease Return Preparation
Have visible damage assessed ahead of your return date. Compare the estimate with your lease inspection and agreement requirements before deciding what to repair.
Chrysler Vehicles, Past & Present
The directory below adds missing nameplates and distinguishes minivans, earlier passenger cars, regional models and classics. Trim names and availability vary by year and market. Specialty and historic repair scope is confirmed individually.
Minivans & Utility Vehicles
- Chrysler Pacifica — modern minivan
- Chrysler Pacifica Plug-In Hybrid / Pacifica Hybrid
- Chrysler Pacifica LX
- Chrysler Voyager and Grand Voyager
- Chrysler Town & Country
- Chrysler Grand Caravan — Canadian nameplate
- Chrysler Pacifica — earlier crossover
- Chrysler Aspen and Aspen Hybrid
Chrysler identifies the Voyager as Pacifica LX beginning with the 2027 model year.
Sedans & Passenger Cars
- Chrysler 200 — sedan and convertible
- Chrysler 300, 300C, 300S and SRT variants
- Chrysler 300M
- Chrysler Sebring — sedan, coupe and convertible
- Chrysler Cirrus
- Chrysler Concorde
- Chrysler LHS
- Chrysler LeBaron
- Chrysler New Yorker
- Chrysler Fifth Avenue
- Chrysler Newport
Coupes, Roadsters & Specialty Cars
- Chrysler PT Cruiser and PT Cruiser Convertible
- Chrysler Crossfire and Crossfire SRT-6
- Chrysler Prowler
- Chrysler TC by Maserati
- Chrysler Laser
- Chrysler Conquest
- Chrysler Cordoba
- Chrysler Executive Sedan and Executive Limousine
Regional & Imported Nameplates
- Chrysler 150, 160, 180 and 2 Litre
- Chrysler Alpine
- Chrysler Avenger and Hunter
- Chrysler Sunbeam
- Chrysler Neon
- Chrysler Stratus
- Chrysler Saratoga
- Chrysler Ypsilon and Delta
- Chrysler Lancer and D-50 — regional applications
- Chrysler Valiant — Australian market family
- Chrysler Centura and Chrysler by Chrysler
Classic & Heritage Families
- Chrysler Six and early numbered series
- Chrysler Airflow — historic production vehicle
- Chrysler Airstream
- Chrysler Royal
- Chrysler Windsor
- Chrysler Imperial — Chrysler-branded generations
- Chrysler New Yorker and New Yorker Fifth Avenue
- Chrysler 300 letter series and earlier non-letter 300 models
- Chrysler Town & Country — earlier coachwork and wagon generations
Help Identifying Your Vehicle
Send the model year and VIN if your exact badge is missing. Touring, Limited, Pinnacle, Select and other trim labels fit within their corresponding model families.
Collector vehicles, mobility conversions and imports may require specialist support or uncommon parts. Confirm services before arranging transport.
Manufacturer references: Chrysler Vehicle Lineup and Voyager / Pacifica LX Information. Concept cars and prototypes are not presented as regular production models.
A Clear Path From Intake to Collection
- Assessment
We record concerns, inspect visible damage and prepare the initial estimate.
- Approval
The proposed work and applicable claim details are reviewed with you.
- Damage Analysis
Disassembly identifies concealed damage and additional requirements.
- Parts & Procedures
Components are sourced and the approved repair plan is finalized.
- Bodywork & Finish
Repair, protection and refinishing operations are carried out.
- Reassembly & Setup
Applicable mechanical, diagnostic and calibration work is completed or coordinated.
- Inspection
Repaired areas and relevant functions are checked, followed by detailing.
- Documentation
Completed work, warranty terms and finish-care instructions are reviewed.
- Collection
Your vehicle is returned with a clear explanation of the repair.
Practical Answers for Chrysler Owners
What should I bring to the appointment?
Bring vehicle details, your claim number if applicable, any existing estimate and accident photos. Tell us about warning messages, prior repairs and transportation needs.
Can photos show the full repair cost?
Photos help start the discussion, but they cannot reveal all concealed damage. Inspection and possible disassembly may be needed to establish the complete estimate.
What determines the completion date?
Damage complexity, parts delivery, approvals and specialty operations affect timing. We discuss the expected schedule and explain changes as they arise.
When should I arrange towing instead of driving?
Avoid driving with damaged tires, steering problems, significant fluid leaks, deployed airbags or suspected high-voltage damage. Contact us to discuss intake and towing coordination.
Will a damaged sliding door need replacement?
Not necessarily. The outer panel, track, mounts and powered components need inspection before choosing repair or replacement.
Can a small bumper scrape affect parking sensors?
It can if the impact affects a sensor, bracket or wiring. Tell us about alerts or changes in operation so the relevant equipment can be assessed.
Can I request work beyond the insurance repair?
Yes. Discuss additional damage or service concerns at intake. Separate work is estimated and authorized independently from the covered claim.
What if the vehicle is declared a total loss?
Your insurer determines the claim outcome. We can provide repair findings and discuss vehicle-release arrangements. Review settlement questions with the insurer.
How do I care for freshly refinished paint?
Follow the instructions supplied at delivery. The refinishing system determines when waxing, coatings or protective film can be applied.
What should I keep after the repair?
Retain the final invoice, warranty information and available repair documentation with your vehicle records.
What if I notice an issue after collection?
Contact us promptly about a warning, noise, leak or concern involving the repaired area so it can be reviewed.
Let’s Get Your Repair Started
Share your vehicle details and damage concerns with our team. We will help you understand the estimate and arrange the next step.
The Collision Repair Shop836 E 9 Mile Rd
Ferndale, MI 48220
Discounts, deductible assistance and loaners are subject to eligibility, availability and restrictions. Contact us for complete offer and written warranty terms.
Auto Body Collision Repair, Painting and Towing Services for Algonac, Allen Park, Almont, Ann Arbor, Armada, Auburn Hills, Barton Hills, Belleville, Berkley, Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Bridgewater, Brighton, Brownstown, Canton, Capac, Center Line, Chelsea, Clarkston, Clawson, Clinton Twp, Commerce Township, Davisburg, Dearborn, Detroit, Dexter, Dryden, Eastpointe, Ecorse, Farmington Hills, Ferndale, Flat Rock, Fraser, Garden City, Gibraltar, Grosse Ile, Grosse Pointe, Grosse Pointe Farm, Grosse Pointe Park, Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods, Harrison Twp. Hartland, Hazel Park, Highland, Highland Park, Holly, Howell, Huntington Woods, Imlay City, Inkster, Keego Harbor, Lake Orion, Lathrup Village, Leonard, Lincoln Park, Livonia, Macomb, Madison Heights, Manchester, Marine City, Marysville, Melvindale, Memphis, Milan, Milford, Mt. Clemens, New Baltimore, New Boston, New Haven, New Hudson, Northville, Novi, Oak Park, Orchard Lake, Ortonville, Oxford, Pleasant Ridge, Plymouth, Pontiac, Port Huron, Ray, Redford, River Rouge, Riverview, Rochester, Rochester Hills, Rockwood, Romeo, Romulus, Roseville, Royal Oak, Saint Clair, Salem, Saline, South Lyon, Southfield, Southgate, St. Clair Shores, Sterling Heights, Sylvan Lake, Taylor, Trenton, Troy, Union Lake, Utica, Walled Lake, Warren, Washington, Waterford, Wayne, West Bloomfield, Westland, White Lake, Whitmore Lake, Wixom, Wolverine Lake, Woodhaven, Wyandotte, Ypsilanti,