The Collision Repair Shop • Ferndale, Michigan
Infiniti Collision Shop & Auto Body Repair
Refined body lines. A carefully matched finish. Attention to the systems behind the exterior. Your Infiniti deserves a repair plan that considers the whole vehicle. The Collision Repair Shop provides Infiniti collision repair, body work, Glasurit refinishing and insurance assistance for drivers in Ferndale and Metro Detroit.
836 E 9 Mile Rd, Ferndale, MI 48220. Have an insurance estimate already? Bring it with your vehicle details.
We Waive Deductibles. Free Car Loaners.
Ask our team about deductible waiver eligibility and a free car loaner while your Infiniti is being repaired. Some restrictions apply. Confirm the available offer and loaner availability when arranging your repair.
Discuss your claim and available offers →
10% Off Infiniti Collision Repair
Mention this Infiniti coupon when requesting your estimate. Some restrictions apply. Our team will explain qualifying repairs, how the discount is calculated and whether it can be combined with another offer before you authorize work.
Request your estimate and mention the coupon →Your local Infiniti body shop
Infiniti Auto Body Repair in Ferndale & Metro Detroit
Where can I get my Infiniti repaired after an accident?
The Collision Repair Shop at 836 E 9 Mile Rd in Ferndale provides Infiniti collision repair assistance, body repairs, paint refinishing and insurance communication. Call (248) 545-4600 or submit your VIN and damage photos to arrange the next step. An in-person inspection helps identify the complete repair scope.
From a parking-lot scrape to a collision involving multiple panels, the starting point is a clear assessment. We consider visible damage, vehicle equipment, panel alignment and related mechanical or electronic concerns before developing the repair plan.
Bumper & Front-End Repair
Assessment of bumper covers, grilles, headlights, hood alignment, brackets and nearby cooling components. Where cameras or sensors are present, their mounting and repair requirements also need review.
Door, Fender & Quarter Panel Repair
Repair or replacement planning for dented panels, damaged trim, mirrors and disrupted panel gaps. Door operation and adjacent attachment areas matter as much as exterior appearance.
Structural Collision Damage
Structural concerns are evaluated through appropriate inspection, measuring and manufacturer procedure research. Repair decisions depend on the damaged component, material and prescribed method.
Scratch & Dent Repair
Scratches and dents are assessed for depth, location and finish condition. Some damage may allow a less involved correction; other damage requires panel repair and refinishing.
Glass & Exterior Components
Assistance with collision-damaged windshields, door glass, back glass, mirrors, lamps and exterior trim. Equipment-specific procedures help determine associated inspection or calibration needs.
Wheel & Suspension Damage
Wheel impacts can affect tires, rims, steering and suspension. Let us know about pulling, vibration, unusual noises or changes in steering response following the collision.
What the first photo cannot show
A Damaged Bumper May Be Only the Beginning
An Infiniti can look reasonably intact while brackets, supports, wiring or other components behind the exterior are damaged. A bumper returning to its original shape does not establish that everything behind it is undamaged.
Photos are useful for a preliminary review. Inspection and authorized disassembly may reveal additional collision damage. Those findings can change the parts list, repair operations, estimated cost and completion schedule.
- Tell us about warning messages that appeared after the accident.
- Report new leaks, overheating or unusual sounds.
- Point out doors, hoods or liftgates that no longer close correctly.
- Identify wheel strikes and changes in steering or braking.
Repair planning beyond the paint
Infiniti Safety Systems, Scanning & Calibration
Depending on the model and equipment, your Infiniti may have driver-assistance features, parking sensors and multiple cameras. Collision repairs should account for the systems affected by the impact or by removing and replacing components.
Diagnostic Scanning
Pre-repair and post-repair diagnostic work helps assess electronic systems as part of the repair plan. The applicable Infiniti procedures guide the required operations.
Cameras & Driver Assistance
Camera, radar and parking-system requirements vary by equipment and repair. We review applicable procedures and discuss calibration coordination when the work requires it.
Restraints & Collision Checks
Airbag deployment, restraint-system concerns and warning lights need separate attention. Relevant inspections and replacement decisions belong in the repair plan.
Does every Infiniti need the same calibration?
No. Requirements depend on the year, model, installed equipment and components involved in the repair. Ask which scans, calibrations and verification procedures apply to your vehicle and how they will be documented.
Owner resource: Infiniti’s official collision repair resources and position statements .
The details define the finish
Infiniti Paint Matching & Glasurit Refinishing
Pearl white, metallic silver and deep black finishes can reveal differences in preparation, color and gloss. Matching a paint code is one part of the process; the vehicle’s existing finish and adjoining panels also need consideration.
Our shop uses premium Glasurit refinishing products. Repair planning addresses surface preparation, color evaluation, refinishing and suitable blending to support a consistent appearance.
Lifetime Limited Paint & Workmanship Warranty
We stand behind covered workmanship and paint finish through our lifetime limited warranty. Ask for the written warranty to review coverage, conditions and exclusions.
Explore our automotive refinishing services →
Sedans • Coupes • Crossovers • SUVs
Infiniti Models We Evaluate for Collision Repair
We welcome collision repair inquiries for newer and older Infiniti vehicles. Provide your VIN so we can review the exact configuration, damage and parts requirements. Acceptance and scope depend on the vehicle’s condition and repair needs.
| Model family | What to tell us |
|---|---|
| Q50 & Q60 | Identify sedan or coupe, damaged panels, wheel impacts, lamps and any new warning messages or driving changes. |
| QX50 & QX55 | Include photos of bumper, door, liftgate and quarter-panel damage. Tell us about parking or camera-system concerns. |
| QX60 | Show the impact area and adjoining panels. Report damaged doors, glass, liftgate operation and wheel or suspension impacts. |
| QX80 | Include clear views of bumpers, lamps, exterior trim and wheel areas. Provide details about towing accessories or modifications. |
| G, M, EX, FX & Other Models | Send the year, VIN and damage photos so parts availability, existing condition and repairability can be reviewed. |
Understand your options
Insurance Claims, Parts Choices & Infiniti Repair Costs
We Work With All Insurance Companies
Bring your insurer’s estimate, claim number and adjuster’s contact details when available. Our team helps communicate documented repair needs and explain the proposed work.
An initial insurance estimate may not include hidden damage. Additional findings can support a supplement requesting further repair items. Coverage and payment decisions remain subject to the policy and claim review.
Paying Without Insurance
You can request a repair estimate when paying out of pocket. Tell us your priorities so we can explain the scope, parts options and cost before authorization.
What Affects the Repair Price?
The price depends on damaged components, repair versus replacement decisions, labor, refinishing, parts sourcing and required mechanical or electronic operations. An inspection provides a more useful answer than a broad price range based only on the model.
OEM, Aftermarket & Recycled Parts
OEM parts are made by or for the vehicle manufacturer. Aftermarket parts come from other manufacturers. Recycled parts are used components removed from another vehicle.
Ask which parts are listed on your estimate and why. Availability, condition, repair requirements, manufacturer guidance, your authorization and insurance coverage all influence the final selection.
If you prefer OEM parts, tell us at the beginning. We can discuss availability and any difference between your preference and the insurer’s approved allowance.
How Long Will Repairs Take?
Timing depends on damage severity, parts availability, scheduling, insurance review and required repair operations. We discuss the expected timeline after assessing the vehicle and update it when additional findings affect the plan.
What should I bring for my estimate?
Your VIN, contact information, damage photos and any insurance estimate or claim details. Tell us about prior damage, aftermarket modifications, warning lights and whether the Infiniti was driven after the collision.
More ways we can help
Lease-Return Damage, Hail & Everyday Body Repairs
Lease-Return Body Damage
Have bumper scuffs, dents or scratches before returning a leased Infiniti? Bring your lease inspection report if available. We can evaluate the damage and explain repair options. Final wear-and-tear charges are determined by your lessor.
Hail & Storm Damage
Hail dents, falling branches and damaged glass require different repair approaches. The location, severity, paint condition and panel accessibility help determine the appropriate method.
Parking-Lot Scrapes & Dents
Small damage can still affect paint, trim and panel alignment. An assessment helps determine whether the area needs polishing, conventional repair, replacement or refinishing.
Collision damage and rust repair are different services.
We do not perform rust repair or repair rusted frames. Tell us about existing corrosion when requesting an estimate, especially when it overlaps the accident-damaged area.
A clear path from estimate to delivery
Your Infiniti Repair, Step by Step
Start the Conversation
Submit your vehicle details and photos or call our team. Tell us immediately if the vehicle is unsafe to drive.
Inspect the Damage
Review visible damage, driving symptoms and the inspections needed to understand the complete scope.
Approve the Plan
Discuss repairs, parts choices, refinishing, insurance details and available offers before authorizing work.
Document New Findings
Additional damage found during authorized disassembly may require a revised estimate and insurance communication.
Repair & Verify
Complete the agreed body and paint work, along with applicable inspections, diagnostic procedures and calibration coordination.
Review at Pickup
Review completed work, the invoice, applicable warranty terms and care instructions. Ask any remaining questions.
Need help transporting your Infiniti?
If there are fluid leaks, damaged tires, steering or braking changes, loose body parts, deployed airbags or obstructed lights, arrange an assessment before driving. Call (248) 545-4600 to discuss towing coordination.
Direct answers before you book
Infiniti Auto Body & Collision Repair FAQs
Where is your Infiniti collision shop located?
Our Ferndale shop is at 836 E 9 Mile Rd, Ferndale, MI 48220. Call (248) 545-4600 to arrange an estimate. We also have a Waterford Township location at 3751 Elizabeth Lake Rd.
Do you work with my insurance company?
We work with all insurance companies and help communicate documented repair needs. Provide your claim number, existing estimate and adjuster’s details if available. Coverage and payments depend on your policy and claim review.
Can you waive my deductible?
Deductible waivers are available with some restrictions. Contact our team to confirm eligibility and the applicable offer for your repair before scheduling.
Will I receive a free loaner vehicle?
Free car loaners are offered with some restrictions. Confirm eligibility and vehicle availability with the shop when arranging your Infiniti repair.
How do I redeem the 10% off Infiniti coupon?
Mention the Infiniti coupon when requesting your estimate. Ask about qualifying repairs, how the discount is calculated and whether offers can be combined. Some restrictions apply.
Is an online photo estimate the final price?
No. It is a preliminary review based on the information submitted. The estimate may change after inspection, measuring, scanning or authorized disassembly identifies additional damage or required procedures.
Can I pay out of pocket for repairs?
Yes. Tell us you are paying directly when requesting your estimate. We can discuss the proposed scope, parts options and cost before you authorize work.
Can you repair a bumper instead of replacing it?
Sometimes. The decision depends on damage severity, material, attachment areas, installed equipment and applicable manufacturer guidance. An inspection helps determine the suitable approach.
Can you match pearl white or metallic Infiniti paint?
We evaluate the existing color and finish and use premium Glasurit refinishing products. The plan may include blending adjacent panels to support a consistent appearance.
Do repairs come with a warranty?
Covered workmanship and paint finish are backed by a lifetime limited warranty. Ask for the written warranty to review coverage, conditions and exclusions.
Will my Infiniti need scanning or calibration?
The applicable procedures depend on the vehicle’s year, equipment and repair operations. Ask which diagnostic scans, calibrations and verification checks apply to your repair.
Can I request genuine Infiniti parts?
Yes. Tell us your OEM parts preference during the estimate. We can review availability, repair requirements, insurer allowances and any cost difference before authorization.
How long will my Infiniti be in the shop?
The schedule depends on damage, parts sourcing, insurance review, shop availability and required operations. We discuss timing after assessing the vehicle. Hidden damage may change the initial schedule.
Can you inspect damage before my lease return?
Yes. Bring your lease inspection report if available so we can evaluate body damage and explain repair options. Your lessor determines final return requirements and charges.
Do you repair older Infiniti models?
We welcome inquiries for older Infiniti vehicles, including G, M, EX and FX models. Send the VIN and photos so parts availability, vehicle condition and repairability can be reviewed.
Do you repair rust damage or rusted frames?
No. We do not perform rust repair or repair rusted frames. Existing corrosion can also affect whether accident repairs can be accepted.
Local service. Personal assistance.
Serving Infiniti Owners Across Metro Detroit
Our Ferndale facility is convenient for drivers from Royal Oak, Hazel Park, Oak Park, Madison Heights, Detroit, Berkley and surrounding communities. Our Waterford Township location provides another option for Oakland County drivers. Call your preferred location to confirm repair scheduling.
Ferndale Collision Repair
The Collision Repair Shop836 E 9 Mile Rd
Ferndale, MI 48220
Contact our team for current hours, inspection scheduling and towing coordination.
Waterford Township Collision Repair
The Collision Repair Shop3751 Elizabeth Lake Rd
Waterford Township, MI 48328
Call for current hours, Infiniti repair acceptance and inspection availability.
Explore More Repair Information
Your Infiniti. A Clear Repair Plan. One Place to Start.
Get answers about body damage, paint, parts, insurance and transportation before you commit to repairs. Send your vehicle details and photos, or call to arrange an inspection.
Deductible waivers, free car loaners and the 10% off coupon have restrictions. Confirm eligibility and terms with the shop. Online photo estimates are preliminary. Warranty coverage is subject to the written terms.
Auto Body Collision Repair, Painting and Towing Services for Algonac, Allen Park, Almont, Ann Arbor, Armada, Auburn Hills, Barton Hills, Belleville,Berkley, Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Bridgewater, Brighton, Brownstown, Canton, Capac, Center Line, Chelsea, Clarkston, Clawson, Clinton Twp, Commerce Township, Davisburg, Dearborn, Detroit, Dexter, Dryden, Eastpointe, Ecorse, Farmington Hills, Ferndale, Flat Rock, Fraser, Garden City, Gibraltar, Grosse Ile, Grosse Pointe, Grosse Pointe Farm, Grosse Pointe Park, Grosse Pointe Shores, Grosse Pointe Woods, Hamtramck, Harper Woods, Harrison Twp. Hartland, Hazel Park, Highland, Highland Park, Holly, Howell, Huntington Woods, Imlay City, Inkster, Keego Harbor, Lake Orion, Lathrup Village, Leonard, Lincoln Park, Livonia, Macomb, Madison Heights, Manchester, Marine City, Marysville, Melvindale, Memphis, Milan, Milford, Mt. Clemens, New Baltimore, New Boston, New Haven, New Hudson, Northville, Novi, Oak Park, Orchard Lake, Ortonville, Oxford, Pleasant Ridge, Plymouth, Pontiac, Port Huron, Ray, Redford, River Rouge, Riverview, Rochester, Rochester Hills, Rockwood, Romeo, Romulus, Roseville, Royal Oak, Saint Clair, Salem, Saline, South Lyon, Southfield, Southgate, St. Clair Shores, Sterling Heights, Sylvan Lake, Taylor, Trenton, Troy, Union Lake, Utica, Walled Lake, Warren, Washington, Waterford, Wayne, West Bloomfield, Westland, White Lake, Whitmore Lake, Wixom, Wolverine Lake, Woodhaven, Wyandotte, Ypsilanti,