The Collision Repair Shop Sterling Heights, MI Paint Procedure

When it comes to collision repair, most customers think paint. We have heard every question involved auto body paint. The Collision Repair Shop Sterling Heights, MI is here to answer all the questions our Sterling Heights, MI residents might have regarding auto body paint and auto body repairs. 

1) How long will it take for me to get my car or truck back?

Every vehicle differs in its own situation and the extent of its damages. The Collision Repair Shop Sterling Heights, MI is open 6 days a week, but only 5 days of that week repairs are being made. Saturday is an open day for drop offs and estimates. We also have to wait for the insurance company to come and asses the damages which can take 3-4 days and weekends are not included from when you dropped off your vehicle. Also we will have to wait for parts after your estimate has been approved. Auto body parts usually take another 3-4 days and weekends are not included for when they arrive. If you are paying out of pocket, the process is much faster because we are only waiting for auto body parts. We understand that our Sterling Heights, MI customers need there vehicle and we will do our best to make the process as simple and fast as possible. 

​2) Can you match my vehicles paint color?

The Collision Repair Shop Sterling Heights, MI works on every vehicle from your Audi R8 to your Volkswagen Jetta. It doesn't matter if its a Lamborghini or a Ford Fusion. Our state of the art paint will match any color. We use the highest quality paint in the industry. The Collision Repair Shop Sterling Heights, MI will never deliver the vehicle if it is not perfect and meets our standards. We care about our Sterling Heights, MI and there vehicle. We use the highest quality paint PPG supplies. 

​3) Does The Collision Repair Shop Sterling Heights, MI offer warranty?

The Collision Repair Shop Sterling Heights offers a lifetime warranty on paint and labor on every vehicle repaired. We care about what we do and we make sure its done right. If you have any questions regarding warranty lets us know and we will be more then happy to explain everything to you.

​4) Will my car look like it did before the accident?

Your vehicle will look just like it did before the accident if not better. We do not deliver any vehicle unless its The Collision Repair Shop Sterling Heights, MI standards and our standards are very high. 

5) Are your estimates free?

All of our estimates are free. If we have to do diagnostics or any type of tear down, there will be a charge. As far as looking at the vehicle and writing the cost of repair is free. 

​6) Do you work with all insurance companies? 

The Collision Repair Shop Sterling Heights, MI works with every insurance company. Don't let the insurance company steer you away from using the collision repair shop of your choice. It is your right to repair your vehicle where you like.

7) Do you pay deductibles?

Yes, but some restrictions apply. We might not be able to waive all deductibles. For example, if your damages are $400.00 and you have a deductible of $500.00 we will not be able to waive anything. That means The Collision Repair Shop Sterling Heights, MI will be fixing something and taking a big hit for it.  If you have anymore questions regarding your deductible give The Collision Repair Shop Sterling Heights, MI a call. We do help up to $1000.00 deductibles, but some restrictions do apply. 

8) Do you provide loaner vehicles.

Yes we do but some restrictions apply. Its only through insurance, and our Sterling Heights, MI customer can either pick being helped with there deductible or a free loaner. If you choose to for The Collision Repair Shop Sterling Heights, MI to help with your deductible, you can still get a loaner vehicle for $20 or $25 a day.